Subject: Fw: Tech Support Candidate - MD SHAHID AHMAD
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 7 Jun 2022 11:52:06 +0000

no
________________________________
From: MD SHAHID AHMAD <[email-masked]>
Sent: Monday, June 6, 2022 7:42 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - MD SHAHID AHMAD

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    MD SHAHID AHMAD
E-mail  [email-masked]
Phone Number    (91) 9155736416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Chander vihar Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Renovision      Field Engineer  15-6-2014       8538
Previous Employer 2     Zns     Desktop support         10-12-16
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Because you have to Cheak web connectivity using interner device and second cheak cable connectivity other wise you will have to reboot networking device like router or hotspot then you can access easily of this link.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Yes i can connect easily using bluetooth device
What according to you makes you a good candidate for customer service or technical support job? Sir/mam you can say that customer service is a way of selling processes where a company sell making a goods in the local or global market using online like Telephone or computer with the help of customer service to according to demand of customers and after selling goods company provices service to listen problem this is whole process is called customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  3