Subject: Fw: Tech Support Candidate - Ravishu Priyadarshi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 7 Jun 2022 11:50:16 +0000

interview
________________________________
From: Ravishu Priyadarshi <[email-masked]>
Sent: Tuesday, June 7, 2022 2:24 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ravishu Priyadarshi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ravishu Priyadarshi
E-mail  [email-masked]
Phone Number    (+91) 7879146352
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        PR Enterprises  Senior Hardware engineer        Working till present    34000
Previous Employer 1     Zauca   Technical support Engineer      July 2020       20000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- Check the Internet Connection.
2- Check the Date and Time on the System.
3- Clear the Cache and Cookies.
4- Try the Private Browsing.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Turn ON the Bluetooth Speaker.
2- Turn ON the Bluetooth from mobile.
3- Open the button with Available devices inside the Bluetooth Menu.
4- Search Your Bluetooth Device in the list and click to Connect.
5- Your Device is now connected.
What according to you makes you a good candidate for customer service or technical support job? I can give good output by finishing the work in minimum time.
On a scale of 1 - 5 please rate your fluency in spoken English  4