Subject: Tech Support Candidate - Prashant Singh
From: Prashant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Jun 2022 05:18:42 -0400

| | Tech Support Test

Name | Prashant Singh
E-mail | [email-masked]
Phone Number | (248001) 9528834171
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MISNT | Network support engineer | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First close other extensions and tabs , or restart computer  , check for mslware or open the page in another browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I'll go to settings,  and tap the Bluetooth option turn on Bluetooth  and a list of available devices will appear , if speaker is not listed I'll press button on my speaker that makes it discoverable
What according to you makes you a good candidate for customer service or technical support job? | I can deal with tough situations with a very positive attitude,  and I'm a passionate learner
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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