Subject: Tech Support Candidate - Shivani Singh
From: Shivani Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Jun 2022 03:19:07 -0400

Tech Support
Test

Name

Shivani
Singh

E-mail

[email-masked]

Phone Number

(91) 7007375264

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Linux

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Talentployer

Software engineer

27 /5/2023

35900

Previous Employer 1

Globallogic technology Pvt
ltd

Analyst

17/2/2021

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly I
have to check the server where traffic comes or not if server is not Responding
so we have to restart that server and clear the cache, and then check website
still working aur not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly I
have to open Bluetooth and than search for pairing, once visible that device I
can connect with that Bluetooth.

What according to
you makes you a good candidate for customer service or technical support
job?

I have experience in technical support, I can join
immediately

On a scale of 1 - 5 please rate your fluency in
spoken English

4