Subject: Tech Support Candidate - Mohammad Basit
From: Mohammad Basit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Jun 2022 12:55:18 -0400

Tech Support
Test

Name

Mohammad
Basit

E-mail

[email-masked]

Phone Number

(91) 9984233322

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Okhla shaheen bagh

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will try with secure socket layer like,
https://www.ndtv.com to open the website

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1) turn on
the both devices Bluetooth

2) pair the device

3) enter the pairing code

4) connect the blutooth

What according to you makes you a
good candidate for customer service or technical support job?

Always helpful or supportive with better communication
skill

On a scale of 1 - 5 please rate your fluency in
spoken English

4