Subject: Tech Support Candidate - Mohamed Hisham VS
From: Mohamed Hisham VS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Jun 2022 05:06:13 -0400

Tech Support
Test

Name

Mohamed
Hisham VS

E-mail

[email-masked]

Phone Number

(91) 9746789799

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
MacOS
Linux
Networking
- basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I shall refresh the page

I will check my Internet connection is in good health

Whether there has any problem I try to fix that by rebooting

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1)I shall turn on the Bluetooth speaker

2)I shall turn on the Bluetooth connectivity in my phone

3)I will try to pair the devices

What according to
you makes you a good candidate for customer service or technical support
job?

1)Interpersonal Skills

2)Communicative skills

3)Problem solving skills

4)Analytical Skills

On a scale of 1 - 5 please rate your
fluency in spoken English

5