Subject: Tech Support Candidate - Mohit Chatrapati
From: Mohit Chatrapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Jun 2022 03:58:17 -0400

Tech Support
Test

Name

Mohit
Chatrapati

E-mail

[email-masked]

Phone Number

(91) 9763029800

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Agra

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If I get an error on the website, firstly I will
check my internet connection. If it doesn't work properly then I'll troubleshoot
it and restart my Modem. This is a basic step if it still doesn't work then
there is a technical issue on the website.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
setting search Bluetooth device and pair the device with a mobile phone once it
is paired you can use it.

What according to you makes you a
good candidate for customer service or technical support job?

Communication skills and technical knowledge.

On a
scale of 1 - 5 please rate your fluency in spoken English

4