Subject: Tech Support Candidate - Kripa Kripa
From: Kripa Kripa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Jun 2022 09:58:21 -0400

| | Tech Support Test

Name | Kripa Kripa
E-mail | [email-masked]
Phone Number | (110043) 8826726164
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | South West
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Broad walk multimedia | SME | March | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i will check network connection .
After that i will refresh the page then i will enable  and clear cache and reload the webpage

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 On mobile screen i will tap Settings :bluetooth
2 Then i will turn on bluetooth
3 Then i will tap the speaker name that i would like to pair

What according to you makes you a good candidate for customer service or technical support job?

With my all skills like
Active listening
Smart working
Analysing

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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