Subject: Fw: Tech Support Candidate - Mohd sadiq Ali
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 2 Jun 2022 13:49:17 +0000

no
________________________________
From: Mohd sadiq Ali <[email-masked]>
Sent: Wednesday, June 1, 2022 2:08 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohd sadiq Ali

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohd sadiq Ali
E-mail  [email-masked]
Phone Number    (+91) 9264921756
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jaipur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance Technical support engineer              27000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will check with my internet connection.
Second, I will check the service provider and if the website is down.
We can go and run internet trouble shooter to see what the problem is and try to get the error code.
After getting the error code I will troubleshoot the problem accordingly. Maybe some cache file or bug which is disturbing the network, will try to remove that. Performing clean boot can help if some installed program is interfering in the network will stop.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First switch onn the bluetooth settings on both the devices.
Second we need to pair them with each other.
Third we use to connect them.
What according to you makes you a good candidate for customer service or technical support job? I am a tech savvy guy who loves to play with technology new aspects I am enjoying my current job and trying to achieve more each day give my best and try to give customer a healthy relationship.
On a scale of 1 - 5 please rate your fluency in spoken English  4