Subject: Fw: Tech Support Candidate - Richa Gautam
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 2 Jun 2022 13:48:57 +0000

no
________________________________
From: Richa Gautam <[email-masked]>
Sent: Thursday, June 2, 2022 5:27 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Richa Gautam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Richa Gautam
E-mail  [email-masked]
Phone Number    (91) 9140572073
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Barabanki, UP
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) I have Worked in a domestic voice process, so i hve ggood communication skills
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech Mahindra   Customer Support Associate      1month notice period i will be serving  18000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly we will check with another browser, if site will not work on another browser as well then ,
we will clear the history and cookies.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to connect Bluetooth speaker.
1.Put the speaker in pairing mode.
2.Switch on Bluetooth on. mobile phone.
3.Wait for the phone to connect.
4.Connect and Play music.
What according to you makes you a good candidate for customer service or technical support job? We, as a Customer Service Associate, needs to atttend our customers with very attentiveness and thats what makes us  a good candidate for this job role. We are here to solve customer problems using our  excellent customer service skills and I also I have the experience and expertise in the area of customer support that is required in this position. So Thats what makes me a good customer service .
On a scale of 1 - 5 please rate your fluency in spoken English  4