Subject: Tech Support Candidate - Md Farhan
From: Md Farhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Jun 2022 08:54:34 -0400

Tech Support
Test

Name

Md
Farhan

E-mail

[email-masked]

Phone Number

(110025) 8709741793

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Batla house

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Operating
system

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Just by
changing the internet connection or filling the ip address manually

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

At first

We'll turn on the bluetooth

Then we'll pair it

And then we can use the speaker from our hanset

What according to
you makes you a good candidate for customer service or technical support
job?

May be because i can adapt in any situation and can convince
anyone easily after few minutes of conversation

On a scale of 1 - 5
please rate your fluency in spoken English

5