Subject: Fw: Tech Support Candidate - Aniruddha Mukherjee
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 2 Jun 2022 10:22:32 +0000

no
________________________________
From: Aniruddha Mukherjee <[email-masked]>
Sent: Thursday, June 2, 2022 10:52 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Aniruddha Mukherjee

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aniruddha Mukherjee
E-mail  [email-masked]
Phone Number    (91) 8918464772
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Bankura
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.First, Let's Figure out where the problem is:-
Open a new tab and check to see if i can load another website then skip down to the problem only happens with this particularly this website.
2. Second i have to check the Internet connection is ok or not.
3. Make sure your web browser is up to date.
4. Restart your web browser.
5.Try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe Down from the top of the screen.
2.Make sure your bluetooth is on.
3.Pair a bluetooth speaker.
4.Connect The particular bluetooth speaker :-
i) In your mobile device touch and hood the bluetooth buttom.
ii) In the list of paired devices, find your speaker and click on this and wait for few seconds.
iii) When your phone and bluetooth device are connected, the device shows as "connected"
What according to you makes you a good candidate for customer service or technical support job? In My Skills i think I'm a perfect for technical Support job.
On a scale of 1 - 5 please rate your fluency in spoken English  3