Subject: Tech Support Candidate - Arpita Nayak
From: Arpita Nayak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 12:12:25 -0400

Tech Support
Test

Name

Arpita
Nayak

E-mail

[email-masked]

Phone Number

(955) 6199491

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Cuttack

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

N/A

Previous
Employer 2

N/A

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

At first we should refresh the page.

We have to make sure cookies are enabled.

We should clear cache or cookies.

We should make sure the browser is updated.

We should restart the web browser.

Or else we should try in another web browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

On the bluetooth in the speaker

And on the phone.

Pair the bluetooth and wait for it to connect and play the music.

What
according to you makes you a good candidate for customer service or technical
support job?

I have the necessary technical skills.

Interpersonal skills

Communication skills and as well the problem solving skills.

On a
scale of 1 - 5 please rate your fluency in spoken English

3