Subject: Tech Support Candidate - DILKUSH BAIRWA
From: DILKUSH BAIRWA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 10:07:24 -0400

Tech Support
Test

Name

DILKUSH
BAIRWA

E-mail

[email-masked]

Phone Number

(91) 8094304844

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Karauli

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS office, MS excel

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.Many
basic problems can be solved simply by restarting your device. This clears
caches and forces the device to re-load the program or web page you may be
having issue with, rather than use something that may be partially wrong.

2. Open your browser. In the address bar at the top, type in google.com, then
push Enter or Return.

3. Make sure you're able to load Google.com. Once this loads, make sure you're
able to search. Type something in the Search box, then select Google Search.

4. Make sure search results load properly.

5. If the result says that It's not just you, that means the site is down for
everyone.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.There can be a number of reasons why
Bluetooth won't connect

2. it could be a physical issue such as the devices are too far apart, one of
the devices has a low battery, or not in pairing mode.

What according to
you makes you a good candidate for customer service or technical support
job?

First of all, I think is experience, I can have a better
trust to someone who has experience of doing something and their achievements on
that experience is a great factor too. Second is attitude, the conversation with
a positive personality will always be a good factor to any job.

On a
scale of 1 - 5 please rate your fluency in spoken English

1