Subject: Tech Support Candidate - Shivani Pathak
From: Shivani Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 08:23:55 -0400

Tech Support
Test

Name

Shivani
Pathak

E-mail

[email-masked]

Phone Number

(+91) 7838016320

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

NOIDA

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Your System Date/Time.

Clear Browser Cache.

Make Sure Javascript Is Enabled.

Check DNS Settings.Use a VPN Service.

Check Your Extensions.Change From HTTPS to HTTP.

Check if the Website Is Down.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Go to
Settings > Connected devices > Bluetooth. Select Pair new device and then
tap the speaker's name. Then enjoy the music.

What according to
you makes you a good candidate for customer service or technical support
job?

I am confident that I am a good fit for this position for
several reasons, but most specifically because of my dedication to going above
and beyond in a job. I am committed to learning any new skills on my own to
succeed in this role.

On a scale of 1 - 5 please rate your
fluency in spoken English

4