Subject: Fw: Tech Support Candidate - PHANINDRA EESARLA
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 10:06:30 +0000

no
________________________________
From: PHANINDRA EESARLA <[email-masked]>
Sent: Tuesday, May 31, 2022 2:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - PHANINDRA EESARLA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    PHANINDRA EESARLA
E-mail  [email-masked]
Phone Number    (91) 6300112780
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Open a new tab and check whether any other websites are working or not if not check the website is working in any other browser other than the current, If this does'nt work click on the menu and clear the history and cache memory and try this method to work with it. If the website does'nt work due a network issue click then click on menu go to general panel and click on network settings and change the proxy settings as the requried.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth device and let it be ready to pair, and turn on bluetooth on the mobile and search for the available device and select the bluetooth and pair with the device.
What according to you makes you a good candidate for customer service or technical support job? I am good at client mangement system , creative problem sloving skills, and excellent interpersonal commuication and a positive attitude this makes me a good candidate for customer service or technical support.
On a scale of 1 - 5 please rate your fluency in spoken English  5