Subject: Fw: Tech Support Candidate - Ajeet pandey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 09:30:35 +0000

no
________________________________
From: Ajeet pandey <[email-masked]>
Sent: Thursday, May 26, 2022 7:37 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ajeet pandey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ajeet pandey
E-mail  [email-masked]
Phone Number    (638) 8927405
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      GIDA Gorakhpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Orbit Techsol India Pvt Ltd     Network Trainee doing   14k
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first of all i will check my internet connectivity (yes/no),if connectivity is proper then i will read the displayed error ie server down and all.. this is the basic step a normal man can do but as a engineer i will check DNS that the ip i want to access is valid or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      open the Bluetooth of  both mobile and Bluetooth speaker , I will connect the nearby devices by pairing
What according to you makes you a good candidate for customer service or technical support job? good troubleshooting is must ( all calculation keep in my while doing a troubleshooting), concept should be clear in mind
On a scale of 1 - 5 please rate your fluency in spoken English  3