Subject: Fw: Tech Support Candidate - Navneet Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 09:30:25 +0000

no
________________________________
From: Navneet Kumar <[email-masked]>
Sent: Thursday, May 26, 2022 7:51 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Navneet Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Navneet Kumar
E-mail  [email-masked]
Phone Number    (91) 8930266731
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida sector 62 A
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Digital Broadcasting
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ABV Encypted solution pvt. Ltd  Technical support Engineer      Working 20000
Previous Employer 1     Agio Solutiin pvt. Ltd  Web Computer Operator   25-09-2019      10000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Open a new tab and check to see if you can load another website like google.com or mozilla.org.
2. Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.
•If the site works in another browser, see The problem only happens in Firefox.
•If the site doesn't work in another browser, check out The problem happens in all web browsers.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Put your Bluetooth device in pairing mode by pressing and holding the Power button or Pairing button.
What according to you makes you a good candidate for customer service or technical support job? Both
On a scale of 1 - 5 please rate your fluency in spoken English  3