Subject: Fw: Tech Support Candidate - MOHIT PANT
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 09:29:01 +0000

no
________________________________
From: MOHIT PANT <[email-masked]>
Sent: Friday, May 27, 2022 12:43 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - MOHIT PANT

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    MOHIT PANT
E-mail  [email-masked]
Phone Number    (91) 8445399687
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      uttarakhand
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        MSME TC SITARGANJ       DESKTOP SUPPORT ENGINEER        CUREENTLY WORKING       15000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. RESTART MY DEVICE
2.I WILL MAKE SURE THAT I HAVE PROPER INTERNET CONNECTION .
3.I WILL CHECK ANOTHER DOMAIN WHETHER IT IS OPENING OR NOT
4.I WILL OPEN THAT DOMAIN IN ANOTHER BROWSER.
5.I WILL CLEAR HISTORY CACHE FILES AND TEMPORARY FILES OF THAT BROWSER.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. I WILL PUT MY SPEAKER ON PAIRING MODE.
2.SWITCH ON BLUETOOTH ON MY MOBILE PHONE.
What according to you makes you a good candidate for customer service or technical support job? I believe that I am the best candidate for this position because of my extensive customer service and management experience and my ability to adapt to any situation. I have a passion for success and goal oriented demeanor that would push me to accomplish my set tasks. Also, with my personable character, I can work well and communicate with others to contribute to team efforts. In all that I do, I would strive to advance the company, and I feel that my previous work experience proves that.
On a scale of 1 - 5 please rate your fluency in spoken English  4