Subject: Fw: Tech Support Candidate - Rupam yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 09:25:25 +0000

no
________________________________
From: Rupam yadav <[email-masked]>
Sent: Saturday, May 28, 2022 12:17 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rupam yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rupam yadav
E-mail  [email-masked]
Phone Number    (91) 9718016148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      saket new delhi
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     FILO    AS A REAL TIME TUTOR    30 JAN 2022     25000
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first step , change the browser and see weather it is opening in anothe or not, if it opening in another browser the the problem is occuring with this browser only, if not then continue to next step and launch to another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. keep speaker in paring mode .
2.swithon bluetooth of user mobile phone.
3.wait for connection
4.now you can play
What according to you makes you a good candidate for customer service or technical support job? 1. technical knowledge .
2. good communication skill
3.patience
4.good sense of humar
5.polite
On a scale of 1 - 5 please rate your fluency in spoken English  4