Subject: Fw: Tech Support Candidate - pal shivam
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 09:25:09 +0000

no
________________________________
From: pal shivam <[email-masked]>
Sent: Saturday, May 28, 2022 2:13 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - pal shivam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    pal shivam
E-mail  [email-masked]
Phone Number    (+91) 8574848319
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      gurugaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  open a new tab and check to see if you can load another website. if u can open another site, skip down to the problem only happens with certain websites.
If  you can not open another site, continue on to the next step. launch another brower, see the problem only happens in firefox. If the site does not work in another browser , check out the problem happens in all web browsers.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      swipe down from the top of the screen. Touch and hold bluetooth. Tap a pair new device.Tap the name of the bluetooth device u want to pair with your device.
What according to you makes you a good candidate for customer service or technical support job? its all about your attitude in addition to your academic qualification, like you should be soft spoken , good listener and problem solver
On a scale of 1 - 5 please rate your fluency in spoken English  4