Subject: Fw: Tech Support Candidate - Pankaj khatri Pankaj
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 08:54:16 +0000

no
________________________________
From: Pankaj khatri Pankaj <[email-masked]>
Sent: Tuesday, May 31, 2022 11:45 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Pankaj khatri Pankaj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Pankaj khatri Pankaj
E-mail  [email-masked]
Phone Number    (91) 7017346884
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Dehradun, uttarakhand
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Routing and switching
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Egale eye       IT engineer
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  This is due to many reasons....
1-restarting device
2-open browser and type www.google.com and come back see make sure you're able to load google. Come.
3-type something in the search box then select google.com
4- make sure search results load properly
5-if searching doesn't work, then there's reason to believe that you're not connected to the internet
6- fix the connection issue
7- check if the website down everybody or just me
8- if the result says that it's not just you
9- contact local service provider
10- it's just you that mean there's a problem with the connection between your computer and the site
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- put the speaker in pairing mode
2- switch on Bluetooth on mobile phone
3- wait for the phone connect
4- Connect and play
What according to you makes you a good candidate for customer service or technical support job? I am trying to learn each and every day and enhance our knowledge more and more.I consider my self as a well focused person work towards my goals.
On a scale of 1 - 5 please rate your fluency in spoken English  3