Subject: Fw: Tech Support Candidate - Ritika Dxiit
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 08:52:08 +0000

no
________________________________
From: Ritika Dxiit <[email-masked]>
Sent: Tuesday, May 31, 2022 12:51 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ritika Dxiit

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ritika Dxiit
E-mail  [email-masked]
Phone Number    (+91) 7999904025
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gwalior
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Refresh the page.
Make sure JavaScript is enabled.
Make sure Cookies are enabled.
Clear your cache and cookies.
Make sure your web browser is up to date. .
Restart your web browser.
Try a different web brows
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to connect Bluetooth speaker.
Put the speaker in pairing mode.
Switch on Bluetooth on mobile phone.
Wait for the phone to connect.
Connect and Play music
What according to you makes you a good candidate for customer service or technical support job? 1-Detail knowledge about the product / services you offered.

2 - Effective communication skills.

3 - Patience to listen customer.

4 - Good sense of humor
On a scale of 1 - 5 please rate your fluency in spoken English  3