Subject: Fw: Tech Support Candidate - Shivam kumar Shivam kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 May 2022 08:51:26 +0000

no
________________________________
From: Shivam kumar Shivam kumar <[email-masked]>
Sent: Tuesday, May 31, 2022 1:48 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shivam kumar Shivam kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shivam kumar Shivam kumar
E-mail  [email-masked]
Phone Number    (203129) 8006967054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Anand vihar Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        na
Previous Employer 1     na
Previous Employer 2     na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I found the customer problem after that I what is the problem our customer and analysis costumers problems after that I provide the solution.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      on the Bluetooth device and after that search our system device and paired and after that connect the device.
What according to you makes you a good candidate for customer service or technical support job? if any candidates see error in system and after that he needs help.
On a scale of 1 - 5 please rate your fluency in spoken English  4