Subject: Re: Tech Support Candidate - Himanshu Joshi
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 31 May 2022 00:34:47 -0700 (MST)

wrong pronunciation,calls sh,s 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Thursday, May 26, 2022 6:19:47 PM 
Subject: Fw: Tech Support Candidate - Himanshu Joshi 

doubt but do a quick interview 

From: Himanshu Joshi <[email-masked]> 
Sent: Wednesday, May 25, 2022 4:15 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Himanshu Joshi 

	

	
			Tech Support Test 
		
	Name 	Himanshu Joshi 
	E-mail 	[email-masked] 
	Phone Number 	(91) 08285064078 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	New delhi dwarka 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
VoIP 
Software support 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Majorel 	It support 		28 
Previous Employer 1 	Wipro 	Technical support 		21 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Refresh the paje 
Make sure java script is enabled 
Make sure cookies are enabled 
Clear cache 
Check your isp 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on the Bluetooth button on speaker 
Then try to connect with your mobile bluetooth with speaker with the help of search for new devices 
	What according to you makes you a good candidate for customer service or technical support job? 	Because I’m form technical background 
And i do have same technical experience in my past 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4