Subject: Tech Support Candidate - Ritika Dxiit
From: Ritika Dxiit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 03:21:07 -0400

Tech Support
Test

Name

Ritika
Dxiit

E-mail

[email-masked]

Phone Number

(+91) 7999904025

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gwalior

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page.

Make sure JavaScript is enabled.

Make sure Cookies are enabled.

Clear your cache and cookies.

Make sure your web browser is up to date. .

Restart your web browser.

Try a different web brows

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Steps to
connect Bluetooth speaker.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and Play music

What according to you makes you a
good candidate for customer service or technical support job?

1-Detail knowledge about the product / services you
offered.

2 - Effective communication skills.

3 - Patience to listen customer.

4 - Good sense of humor

On a scale of 1 - 5 please rate your
fluency in spoken English

3