Subject: Tech Support Candidate - Om Prakash
From: Om Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 02:52:51 -0400

| | Tech Support Test

Name | Om Prakash
E-mail | [email-masked]
Phone Number | (+91) 9971167053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Malviya nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Speakers & Audio
VoIP
Topology,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jetking | Jab assistant | 30 may 2022 | 21000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The https  Protocol is blocked from the admin
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to bluetooth, open it, and search the name of speaker bluetooth name and pairing and the connection is connected
What according to you makes you a good candidate for customer service or technical support job? | First is good communication skill, knowledge about trobleshooting in hardware and operation system
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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