Subject: Tech Support Candidate - Pankaj khatri Pankaj
From: Pankaj khatri Pankaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 02:15:08 -0400

Tech Support
Test

Name

Pankaj
khatri Pankaj

E-mail

[email-masked]

Phone Number

(91) 7017346884

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Dehradun, uttarakhand

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Networking - advance
Hardware - Basic
Routing and switching

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Egale eye

IT engineer

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

This is due to many reasons....

1-restarting device

2-open browser and type www.google.com and come back see make sure you're able
to load google. Come.

3-type something in the search box then select google.com

4- make sure search results load properly

5-if searching doesn't work, then there's reason to believe that you're not
connected to the internet

6- fix the connection issue

7- check if the website down everybody or just me

8- if the result says that it's not just you

9- contact local service provider

10- it's just you that mean there's a problem with the connection between your
computer and the site

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1- put the
speaker in pairing mode

2- switch on Bluetooth on mobile phone

3- wait for the phone connect

4- Connect and play

What according to you makes you a
good candidate for customer service or technical support job?

I am trying to learn each and every day and enhance our
knowledge more and more.I consider my self as a well focused person work towards
my goals.

On a scale of 1 - 5 please rate your fluency in
spoken English

3