Subject: Re: Tech Support Candidate - Aarushi Priya
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 28 May 2022 00:36:00 -0700 (MST)

stay in Patna,immediate joiner,not fluent 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Thursday, May 26, 2022 2:30:19 PM 
Subject: Fw: Tech Support Candidate - Aarushi Priya 

interview 

From: Aarushi Priya <[email-masked]> 
Sent: Thursday, May 26, 2022 12:47 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Aarushi Priya 

	

	
			Tech Support Test 
		
	Name 	Aarushi Priya 
	E-mail 	[email-masked] 
	Phone Number 	(84473) 76403 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Patna 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Ericssion Global Services 	Domain Support Specialist 	24 MAY 2022 	38,000 Rs 
Previous Employer 2 	Css Corp 	Network Engineer 	28 SEP 2021 	25,000 Rs 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I will check if my internet connection is good or not . Then I will refresh the page and see if it works. If its still not working then I will check the settings of my browser which I am using. Even after this it is not working I will try to shut down my laptop and turn it on again and again try to reopen the site . Even it is not working then I will call the customer support service. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First of all I will turn on the Bluetooth on my phone and will find the availability of my Bluetooth speaker on the phone. Then I will connect that on my phone. Then I will turn it on and enjoy the songs on my Bluetooth speaker. These are all the steps we have to do while connecting our Bluetooth speaker to our phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I will proove to be a good candidate for customer service or technical support job because I am a very hard working and a dedicated person . I am also very honest and very committed to my work. As work is the most important thing in life. I am also get at troubleshooting and technical skills. And I am eagerly waiting to serve in your company with my hard work and dedication. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5