Subject: Re: Tech Support Candidate - Mohamed Hisham
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 28 May 2022 00:27:25 -0700 (MST)

Stay in Hyderabad,fresher,MTI,cannot consider 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Thursday, May 26, 2022 2:21:33 PM 
Subject: Fw: Tech Support Candidate - Mohamed Hisham 

doubt but do a quick interview 

From: Mohamed Hisham <[email-masked]> 
Sent: Thursday, May 26, 2022 1:43 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Mohamed Hisham 

	

	
			Tech Support Test 
		
	Name 	Mohamed Hisham 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 9746789799 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	Mahipalpur 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Linux 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1)I check whether my internet connection has any problem 
2)If there is any problem I shall troubleshoot it 
3)I shall restart my web browser 
If it doesn't work 
4)I shall update my web browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)I will turn on the Bluetooth in my phone and the speaker 
2)I try to pair the devices 
	What according to you makes you a good candidate for customer service or technical support job? 	1)Ability to think logically 
2)Good memory of how software and operating system works 
3)Problem-Solving skills 
4)Good communication skills with politeness 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5