Subject: Fw: Tech Support Candidate - Vikas Bharti
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 26 May 2022 13:13:44 +0000

no
________________________________
From: Vikas Bharti <[email-masked]>
Sent: Monday, May 16, 2022 6:26 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vikas Bharti

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vikas Bharti
E-mail  [email-masked]
Phone Number    (110084) 8700197954
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jharoda,burari
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ak engineering management solution Service      Technical Executive     January 22      26
Previous Employer 1     Na      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Restart my device
Make sure internet connection works
Check the website is down for me or for everybody.
Use a website down checker. Use a ping checker .Run step-by-step diagnostics. Conduct a Trace route use network and website monitoring software.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.Touch and hold Bluetooth .Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.Tap the name of the Bluetooth device you want to pair with your device.Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English  5