Subject: Fw: Tech Support Candidate - Abhijeet chaudhary
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 26 May 2022 13:12:34 +0000

no
________________________________
From: Abhijeet chaudhary <[email-masked]>
Sent: Tuesday, May 17, 2022 7:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhijeet chaudhary

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhijeet chaudhary
E-mail  [email-masked]
Phone Number    (91) 7900717076
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      noida sector 15
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
firewall, fsecure, outlook, active directory,wsus server
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ISON xperience pvt Ltd  it engineer l2 support  20 days notice period   22000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  firstly i check the URL of website if URL is correct then i check the internet of user system and check antivirus of system many times antivirus blocked the URL and  after performing all troubleshooting is issue are persist then i troubleshooting with url i check url are whitelisted the network of organisation
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. open Bluetooth
2. open mobile phone Bluetooth
3. try to search the device name in blutooth
4. after finding the Device then pairing the devices
What according to you makes you a good candidate for customer service or technical support job? i finding the issue very fastly and provide the solution very frequently. and i handle the every tough situation with my good behaviour
On a scale of 1 - 5 please rate your fluency in spoken English  3