Subject: Fw: Tech Support Candidate - SACHIN LOUIS KACHHAP
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 26 May 2022 11:54:49 +0000

no
________________________________
From: SACHIN LOUIS KACHHAP <[email-masked]>
Sent: Thursday, May 26, 2022 11:25 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - SACHIN LOUIS KACHHAP

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    SACHIN LOUIS KACHHAP
E-mail  [email-masked]
Phone Number    (91) 8002104413
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      sector 50, noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
business intelligence
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     edureka business intelligence and technical support     05-06-2020      25000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. I will check my network connection.
2. I will clear my cookies if needed.
3. I will see whether that site is accessible from our country or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on your speaker's bluetooth.
2. Turn on mobile's bluetooth.
3. Put the spearkers bluetooth in pairing mode.
4. Now search for the connection from mobile phone.
5. Now pass the passkey and the speaker is connected.
What according to you makes you a good candidate for customer service or technical support job? 1. I am good tolerance and patience level which is very much needed in this feild.
2. My way of communicating is very often understood by most of the people.
On a scale of 1 - 5 please rate your fluency in spoken English  4