Subject: Fw: Tech Support Candidate - Rettwick Mehhta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 26 May 2022 10:32:36 +0000

no
________________________________
From: Rettwick Mehhta <[email-masked]>
Sent: Thursday, May 26, 2022 12:39 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rettwick Mehhta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rettwick Mehhta
E-mail  [email-masked]
Phone Number    (91) 9899617901
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      East Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Sunboom Electronics     Operation Manager               30000
Previous Employer 2     Concentrix      Calling Executive               20000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I would try it by other method if I want to open the web page and link mafunctioned
I would search NDTV on Google Home Page and Click on the link of ndtv to make sure it opens
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Setting - Open Bluetooth tab - Search for the speaker name or device - click on the device - add passcode for pairing if required - Connect and enjoy the music
What according to you makes you a good candidate for customer service or technical support job? Impressive Communication Skills and command on English language.
Building Customer satisfaction with products offered .
Convincing for a particular product by informing about its merits and demerits

Building appropriate customer service relationships
On a scale of 1 - 5 please rate your fluency in spoken English  5