Subject: Tech Support Candidate - Akash Mishra Mishra
From: Akash Mishra Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 May 2022 10:17:16 -0400

| | Tech Support Test

Name | Akash Mishra Mishra
E-mail | [email-masked]
Phone Number | (91) 7972609560
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Iconwave technologies Pvt limited | Network Engineer L1 | 25/05/2022 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will hold the press button of blutooth spekar and the white light will blink for pairing and then i will see in my phone 📱 that blutooth spekar device name and i will connect.
What according to you makes you a good candidate for customer service or technical support job? | I have work in this role of technical support Engineer L1.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |