Subject: Re: Checkout Form
From: JotForm <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 May 2022 08:20:17 -0400

| | Tech Support Test

Name | Raman Kalra
E-mail | [email-masked]
Phone Number | (91) 8950588332
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro (Bajaj Finance Ltd) | Onsite desktop engineer | 11 June |
Previous Employer 1 | Wipro (Kotak Mahindra Bank) | Onsite desktop engineer | |
Previous Employer 2 | HCL | Associate customer engineer | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we have to check our internet connection.

Clear browsing history and reset browser

Check firewall settings

Check proxy settings

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile settings. Then you have to open bluetooth settings. Pair your bluetooth device. Your device is ready to use.
What according to you makes you a good candidate for customer service or technical support job? | If you are capable to troubleshoot issues and resolve the issues within SLA. Customer is happy with your service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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