Subject: Tech Support Candidate - Himanshu Joshi
From: Himanshu Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 May 2022 06:45:59 -0400

Tech Support
Test

Name

Himanshu
Joshi

E-mail

[email-masked]

Phone Number

(91) 08285064078

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New delhi dwarka

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
VoIP
Software support

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Majorel

It support

28

Previous Employer 1

Wipro

Technical support

21

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the paje

Make sure java script is enabled

Make sure cookies are enabled

Clear cache

Check your isp

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on the Bluetooth button on speaker

Then try to connect with your mobile bluetooth with speaker with the help of
search for new devices

What according to you makes you a
good candidate for customer service or technical support job?

Because I’m form technical background

And i do have same technical experience in my past

On a scale of 1 - 5
please rate your fluency in spoken English

4