Subject: Fw: Tech Support Candidate - Gaurav Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 25 May 2022 10:40:32 +0000

no
________________________________
From: Gaurav Sharma <[email-masked]>
Sent: Monday, May 23, 2022 10:34 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Gaurav Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Gaurav Sharma
E-mail  [email-masked]
Phone Number    (208011) 8840680583
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Airtel  Network support Engineer        31 may  35000
Previous Employer 1     Spanco  Network support Engineer        23 oct  24000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We have to open an page and we have do coding in some language and than make a side
Please list the steps to connect a Bluetooth speaker to your mobile phone.      We have to open mobile Bluetooth
What according to you makes you a good candidate for customer service or technical support job? I will work on L1 support and other tools we use like putty.
On a scale of 1 - 5 please rate your fluency in spoken English  4