Subject: Fw: Tech Support Candidate - Suraj Singh Suraj
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 25 May 2022 10:39:26 +0000

no
________________________________
From: Suraj Singh Suraj <[email-masked]>
Sent: Monday, May 23, 2022 2:05 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Suraj Singh Suraj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Suraj Singh Suraj
E-mail  [email-masked]
Phone Number    (221106) 7607276702
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Varanasi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ricoh   Customer support engineer       13th may        18 k
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly refresh the page and after that clear your cache and cookies and after that make sure your browser is up to date and restart your browser and also try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Touch and hold Bluetooth and tap to pair a new device and tap the name of the blutooth you want pair.
What according to you makes you a good candidate for customer service or technical support job? According to me  a good candidate for this post have creative problem solving skills and excellent interpersonal communication and a positive attitude
On a scale of 1 - 5 please rate your fluency in spoken English  4