Subject: Fw: Tech Support Candidate - Mohammad Saqib
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 25 May 2022 10:39:00 +0000

no
________________________________
From: Mohammad Saqib <[email-masked]>
Sent: Monday, May 23, 2022 6:08 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohammad Saqib

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohammad Saqib
E-mail  [email-masked]
Phone Number    (91) 7300591340
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mohan nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Crm
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        3i      Telecaller      20/4    17.5k
Previous Employer 1     Na      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I'll do the refresh for the checking of internet connection. If after that any problem will be there I'll check after sometime.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all I'll turn on speaker's switch and after that I'll turn on my phone bluetooth. After refresh it would be connect to the speaker's bluetooth..
What according to you makes you a good candidate for customer service or technical support job? I believe that my biggest strength is to solve problems quickly and systematically because I'm a quick learner and I like to learn new things and I try to look at the given situation from multiple prospective this help me to complete h particular work even in tough situation..
On a scale of 1 - 5 please rate your fluency in spoken English  4