Subject: Tech Support Candidate - Mohammad Saqib
From: Mohammad Saqib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 May 2022 08:38:57 -0400

Tech Support
Test

Name

Mohammad
Saqib

E-mail

[email-masked]

Phone Number

(91) 7300591340

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mohan nagar

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio
Crm

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

3i

Telecaller

20/4

17.5k

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I'll do the refresh for the checking
of internet connection. If after that any problem will be there I'll check after
sometime.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all I'll turn on speaker's switch and
after that I'll turn on my phone bluetooth. After refresh it would be connect to
the speaker's bluetooth..

What according to you makes you a
good candidate for customer service or technical support job?

I believe that my biggest strength is to solve problems
quickly and systematically because I'm a quick learner and I like to learn new
things and I try to look at the given situation from multiple prospective this
help me to complete h particular work even in tough situation..

On a
scale of 1 - 5 please rate your fluency in spoken English

4