Subject: Tech Support Candidate - Suraj Singh Suraj
From: Suraj Singh Suraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 May 2022 04:35:53 -0400

Tech Support
Test

Name

Suraj Singh
Suraj

E-mail

[email-masked]

Phone Number

(221106) 7607276702

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Varanasi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ricoh

Customer support engineer

13th may

18 k

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Firstly refresh the page and
after that clear your cache and cookies and after that make sure your browser is
up to date and restart your browser and also try a different web
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Touch and hold Bluetooth and tap to pair a new
device and tap the name of the blutooth you want pair.

What according to
you makes you a good candidate for customer service or technical support
job?

According to me  a good candidate for this post have creative
problem solving skills and excellent interpersonal communication and a positive
attitude

On a scale of 1 - 5 please rate your fluency in
spoken English

4