Subject: Tech Support Candidate - Sarjeet kumar
From: Sarjeet kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 May 2022 10:13:16 -0400

Tech Support
Test

Name

Sarjeet
kumar

E-mail

[email-masked]

Phone Number

(91100) 58872

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Patna

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Scope telecom

Telecom engineers

Continues

24000

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all i'll identify which types of error i'm facing. After that i'll tale
screenshots sort of an error page and the  i'll mail to you with screenshots
and i'll said to you resolve that error as soon as possible.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1- swith on speaker

2-  go and on Bluetooth mode in speaker

3-  turn on Bluetooth in phone

4-  serch speaker device name in phone and finaly connect them

What
according to you makes you a good candidate for customer service or technical
support job?

Cold calling and proper response with behavior
and manner

On a scale of 1 - 5 please rate your fluency in
spoken English

4