Subject: Re: Tech Support Candidate - Prashant Prashant vashishtha
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 16 May 2022 06:20:19 -0700 (MST)

average comm, not fluent 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, May 16, 2022 1:02:27 PM 
Subject: Fwd: Tech Support Candidate - Prashant Prashant vashishtha 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Prashant Prashant vashishtha <[email-masked]> 
Date: 13 May 2022 at 19:21:07 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked] 
Subject: Tech Support Candidate - Prashant Prashant vashishtha 
Reply-To: [email-masked] 

BQ_BEGIN

	

	
	
			Tech Support Test 
		
	Name 	Prashant Prashant vashishtha 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 8504805800 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Bhiwadi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Bansal hi tech 	Senior it engineer 	31 mar2022 	23000 
Previous Employer 1 	Vps healthcare 	Technical support engineer 	15feb2022 	21200 
Previous Employer 2 	Team computers 	Technical support engineer 	24oct 2021 	22300 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will check the network connection. Weather the uses has internet connection or not. Will check that antivirus is allowing following website or not 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Power on speaker 
2. Activate mobile’s Bluetooth 
3. Mobile will search the bluetooth 
4. It will show in mobile Bluetooth’s search section 
	What according to you makes you a good candidate for customer service or technical support job? 	I am experienced. I have good experience in troubleshooting and eager to learn new technologies. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4 	

	

BQ_END