Subject: Fwd: Tech Support Candidate - Rahul Singh
From: Deeksha Dadu <[email-masked]>
To: aishwarya jaiswal <[email-masked]>
Date: Mon, 16 May 2022 08:26:56 +0000

No

Sent from my iPhone

Begin forwarded message:

From: Deeksha Dadu <[email-masked]>
Date: 16 May 2022 at 13:53:47 GMT+5:30
To: aishwarya jaiswal <[email-masked]>
Subject: Fwd: Tech Support Candidate - Rahul Singh

 No

Sent from my iPhone

Begin forwarded message:

From: Rahul Singh <[email-masked]>
Date: 10 May 2022 at 20:18:19 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Rahul Singh
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rahul Singh
E-mail  [email-masked]
Phone Number    (91) 9555472144
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Hcl     Senior analyst  10th November   28000
Previous Employer 2     Wipro   Senior associate        1nov 2018       17000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We can go network adapter setting  and select ipv4
, and assign ip manual with 8.8.8.8
Please list the steps to connect a Bluetooth speaker to your mobile phone.      To connect Bluetooth device with mobile , on the Bluetooth device of speaker and enable Bluetooth device of mobile and connect it.

2.we can connect with cable also.
What according to you makes you a good candidate for customer service or technical support job? 1. Be polite with customer
2.to resolve the customer query correctly
3.communication skill should be excellent.
4.show empathy  to the customer
On a scale of 1 - 5 please rate your fluency in spoken English  4