Subject: Fwd: Tech Support Candidate - Maninder Singh
From: Deeksha Dadu <[email-masked]>
To: aishwarya jaiswal <[email-masked]>
Date: Mon, 16 May 2022 08:19:35 +0000

No

Sent from my iPhone

Begin forwarded message:

From: Maninder Singh <[email-masked]>
Date: 16 May 2022 at 13:03:06 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Maninder Singh
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Maninder Singh
E-mail  [email-masked]
Phone Number    (+91) 9592219810
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ludhiana Punjab
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        sify technology         noc engineer    na      27100
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I checked physical connectivity.
Ping my Lan IP , if ip not pinging then check local connectivity . After that check physical part cable RJ45
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First i turn on bluetooth in my phone.
Then turn on bluetooth speaker.
Then search in phone bluetooth device , if showing my bluetooth speaker then click on that icon and pair with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? Update all details on time.
Give proper ETA or ETR to customer
On a scale of 1 - 5 please rate your fluency in spoken English  4