Subject: Fwd: Tech Support Candidate - Anshul Sengar
From: Deeksha Dadu <[email-masked]>
To: aishwarya jaiswal <[email-masked]>
Date: Mon, 16 May 2022 07:44:46 +0000

No

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Begin forwarded message:

From: Anshul Sengar <[email-masked]>
Date: 12 May 2022 at 22:14:51 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Anshul Sengar
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anshul Sengar
E-mail  [email-masked]
Phone Number    (202145) 8433299638
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Bharti Airtel   ORT Engineer    Currently working       22000
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly will check I am conneted to internet or not whether internet is working on not then will check ping using speed tester whether connection is working or not ping is ok or not.Then will check if other websites is working or not  Then will check any cookies is applied or not on website which is blocking website and will launch other browser to check that this website is working on that browser or not still not working then will contact my wifi operator for same.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First will ok the speaker then it will be available for connectivity then will open the blyetooth settings on the mobile abd will see available devices nearby me and will connect with my speaker.
What according to you makes you a good candidate for customer service or technical support job? Today I am working as an ORT(Online resolution team} Engineer in Bharti airtel which is providing online solutions to the customer doing trouble shooting them Thats why i am proper candidate for that job
On a scale of 1 - 5 please rate your fluency in spoken English  4