Subject: Tech Support Candidate - Anshul Sengar
From: Anshul Sengar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 May 2022 12:44:44 -0400

Tech Support
Test

Name

Anshul
Sengar

E-mail

[email-masked]

Phone Number

(202145) 8433299638

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurgaon

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bharti Airtel

ORT Engineer

Currently working

22000

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly will check I am conneted to internet or
not whether internet is working on not then will check ping using speed tester
whether connection is working or not ping is ok or not.Then will check if other
websites is working or not  Then will check any cookies is applied or not on
website which is blocking website and will launch other browser to check that
this website is working on that browser or not still not working then will
contact my wifi operator for same.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First will
ok the speaker then it will be available for connectivity then will open the
blyetooth settings on the mobile abd will see available devices nearby me and
will connect with my speaker.

What according to you makes you a
good candidate for customer service or technical support job?

Today I am working as an ORT(Online resolution team} Engineer
in Bharti airtel which is providing online solutions to the customer doing
trouble shooting them Thats why i am proper candidate for that job

On a
scale of 1 - 5 please rate your fluency in spoken English

4