Subject: Tech Support Candidate - Danish Nisar
From: Danish Nisar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 May 2022 11:21:53 -0400

Tech Support
Test

Name

Danish
Nisar

E-mail

[email-masked]

Phone Number

(91) 9622883566

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Anantnag

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Cognizant

Process associate

10 may

25000

Previous
Employer 1

Na

Na

Na

Na

Previous Employer 2

Na

Nw

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will refresh the page

Then I will make sure cookies are enabled

Then will clear cookies n cashe

Then will restart a browser

If this will not work then I will change the browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Put the
speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

My logical & analytical skills

On a scale of 1 - 5
please rate your fluency in spoken English

5