Subject: Fw: Tech Support Candidate - Kuldeep Upadhyay
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 12 May 2022 09:51:06 +0000

no
________________________________
From: Kuldeep Upadhyay <[email-masked]>
Sent: Wednesday, May 11, 2022 5:57 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kuldeep Upadhyay

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kuldeep Upadhyay
E-mail  [email-masked]
Phone Number    (+91) 8447850939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Inknowtech PVT LTD      Desktop support Engineer        Na      27000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Will internet connection it should be connected and working
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go to mobile settings turn on bluetooth

In speaker hold the power button for a while once sound will come start pairing

Select speaker in bluetooth and connect
What according to you makes you a good candidate for customer service or technical support job? Awair about company' process and policy

Technical knowledge should be strong

Response on time
On a scale of 1 - 5 please rate your fluency in spoken English  5